How B2C Businesses Can Recover More Debt - Even Without Late Payment Interest
Turn Outstanding Debt into Cash Flow
A proven, fully managed credit management service - delivering results without upfront cost or risk to customer relationships
45+ Years of Credit Management Expertise
For over 45 years, Controlaccount has supported organisations with outsourced debt recovery, credit control services, and end-to-end order-to-cash solutions.
We work with over 500 clients - from SMEs to global brands - across sectors including logistics, education, pharmaceutical, healthcare and veterinary, helping them recover outstanding debt and improve cash flow at scale.
Beyond Recovery
We help finance teams streamline processes, reduce overheads and strengthen control across the credit lifecycle - delivering measurable results without increasing internal resource.
We specialise in high-volume, low-value and aged debt that is often overlooked, recovering balances at scale and turning missed opportunities into cash flow.
Using proven processes, data and technology, we improve performance across the order-to-cash cycle - from customer-facing collections to back-office support and software solutions.
Trusted by over 500 clients
for over 45 years
Rated as 4.8/5 by a leading review site
Results
£80m recovered annually for clients across complex and aged debt profiles
Success
Long-standing client relationships built on performance
Compliance
Employee-owned with a strong culture of compliance and integrity
Our solutions
Specialist outsourced solutions supporting cashflow, operations, customer engagement and business performance
Governance, Quality & Security
Quality, compliance and data security are embedded throughout our operations and recovery processes.
As founding members of the Credit Services Association (CSA), industry best practice and ethical recovery standards underpin everything we do. In addition, we hold ISO 9001 and ISO 27001 certifications, demonstrating our commitment to quality management, information security and continuous operational improvement.
We operate with integrity, transparency and accountability at every stage of the recovery process.
We work collaboratively with your business, delivering the same professionalism, commitment and customer care you would expect from your own internal teams.
Every organisation operates differently, which is why we never take a one-size-fits-all approach. From communication strategies and recovery workflows to reporting and escalation processes, our solutions are tailored to your operational requirements, customer base and brand values.
Whether supporting routine credit control, complex recoveries or high-volume portfolios, we focus on building flexible, transparent and results-driven partnerships.
Explore our FAQs or contact our team to learn more about how we work with clients.
Our accreditations
