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Quick access to the right team, support or payment option

Compass House,
Waterside, Hanbury Road,
Bromsgrove, B60 4FD

01527 388 388
clientservices@controlaccount.com

Whether you are enquiring about our debt recovery or outsourced services, contacting us about an existing account or looking to make a payment, our team is here to help. Simply select the option that best matches your enquiry and we’ll make sure it reaches the right department quickly and efficiently.

If you've received communication from us regarding an outstanding balance, we offer a range of payment and support options to help you resolve your account quickly and easily. Simply choose one of the options below.

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Solutions that fit your business

With more than 45 years’ experience supporting businesses across the UK, we combine specialist credit management expertise, technology and flexible operational support to help organisations improve performance, protect cash flow and reduce internal pressure.

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Our solutions

Specialist outsourced solutions supporting cashflow, operations, customer engagement and business performance

Debt Recovery

Recovering Debt Efficiently While Protecting Relationships

Commercial Debt Recovery

Recover Outstanding B2B Invoices While Protecting Commercial Relationships

Consumer Debt Recovery

Ethical, Compliant B2C Recovery Protecting Your Brand and Customers

European Debt Recovery

Specialist European Debt Recovery Solutions for Cross-Border Collections

International Debt Recovery

Recovering Debt Across Borders with Confidence

Legal Debt Recovery

Fully Managed Litigation Strategies Backed by 45 Years’ Experience

Trace and Account Surveillance

Trace Services for Gone Away Accounts

Credit Control Services

Credit Control Services Delivered by Experienced UK Teams

HR & Payroll Software Solutions

Purpose Built HR Software Designed Around Real Operational Challenges

Branded Communications

White Labelled Communication Solutions, Supporting Customer Engagement

Experience that spans every sector

For more than 45 years, we have supported organisations across the public, private and not-for-profit sectors, helping them overcome industry-specific challenges and improve operational performance.

From healthcare, education and housing to logistics and beyond, our teams understand that no two sectors operate in the same way.

Our experience enables us to tailor solutions around your objectives, customer expectations and internal processes.

Whether you are looking to improve cash flow, recover outstanding debt, streamline customer communications or strengthen business operations, we bring practical insight and proven expertise to every engagement.