Struggling with unpaid dental fees? We can help

 Wednesday, 15th January 2025 13:37

Are you a dentist facing challenges with patients who fail to pay their treatment fees? At Controlaccount, we specialise in providing effective debt recovery solutions for healthcare professionals.

We provide effective debt recovery solutions for all business sectors, including healthcare professionals such as dentists and doctors.

Many dental practices across the UK are dealing with the increasing problem of unpaid fees from patients. With our expertise in dental debt collection, Controlaccount is here to support you in improving your recovery rates and protecting your cash flow.

We understand the financial strain that unpaid dental fees can place on your practice. Disrupted cash flow can lead to significant operational challenges, but with the right approach, these issues can be mitigated.

Here we look at some tips to avoid unpaid dental fees:

  1. Discuss Payment Terms Upfront                                                                                                                                                                                  During the initial consultation, ensure all treatment options, associated costs, and payment methods are clearly discussed. Whether the patient opts for full  payment, partial payments, or a financing plan, transparency is key to avoiding misunderstandings. In some cases, additional costs may arise due to unforeseen procedures, but setting clear expectations early can reduce the chance of disputes.
  2. Ensure Patients Understand Their Financial Obligations
    When upfront payment isn’t possible, maintain open communication about future payment schedules. This is also an opportunity for patients to ask questions and clarify their responsibilities.
  3. Secure Signed Payment Agreements
    Document all agreed payment terms and ensure both parties sign off on the plan. Signed agreements serve as formal contracts, reducing the likelihood of disputes and providing strong evidence should debt collection become necessary.
  4. Send Payment Reminders
    If a payment is missed, follow up promptly via email, letters, or phone calls. Engaging with patients early can reveal any financial challenges and help you explore alternative payment solutions together.
  5. Offer Flexible Payment Options
    Providing flexible payment options, such as credit or financing, can make it easier for patients to meet their obligations and reduce the need for debt recovery services

Professional Debt Collection Services for Dental Practices.

If all internal efforts to recover unpaid fees have been exhausted, Controlaccount is here to help. We offer a fast, sensitive, and proactive debt collection service tailored for dental practitioners and NHS clinics.

Operating on a no-collect, no-fee basis, our ethical and transparent methods ensure successful recovery of overdue payments while maintaining confidentiality and patient relationships. Our expertise includes handling debts from private patients, non-UK nationals, salary overpayments, and commercial charges.

No dental practice should have to suffer from the financial impact of unpaid fees. Contact Controlaccount today to learn how we can support your business in recovering the money you are owed.

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